Privacy Policy

Privacy Policy AD-Bastar — Privacy Policy Effective Date: September 2, 2025 Company: AD-Bastar 1. Overview AD-Bastar (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. As a technology provider working with Meta platforms, we follow all applicable laws and Meta platform policies. This Privacy Policy explains how we collect, use, process, and protect user data, including Meta Platform Data, on behalf of our clients and users. 2. Information We Collect We may collect the following types of information: User-Provided Data Information that users voluntarily provide through forms, registrations, or interactions with our services. This may include: Name Email address Phone number Business information Automated / Platform Data Information automatically collected through system usage or integrations, such as: Device information Usage data Log data Interaction data Meta Platform Data Data obtained through Meta platforms or APIs (such as WhatsApp or Facebook integrations). This data is processed strictly according to the instructions of our clients and in compliance with Meta policies. 3. Purpose of Data Processing We process collected data for the following purposes: To provide and manage our WhatsApp API and automation services To support message delivery, analytics, and automation features To maintain service functionality and system security To comply with Meta Developer Platform policies and legal requirements We do not use Meta Platform Data for unrelated purposes. 4. Transparency and Consent Our Privacy Policy is publicly accessible and available through our website and relevant application dashboards. We clearly explain: What data we collect How the data is processed The purpose of the data usage Users may request data access, correction, or deletion by contacting us using the details provided below. 5. Data Security AD-Bastar implements industry-standard security measures to protect all collected data. Our security practices include: Encryption in transit and at rest (TLS 1.2 or higher) Secure data storage systems Regular security monitoring and updates Restricted access to sensitive data In case of any security incident or unauthorized access, we will take immediate action and notify relevant authorities or platforms as required. 6. Service Providers and Sub-Processors We may work with trusted third-party service providers to operate and improve our services. These providers are required to: Follow strict confidentiality agreements Maintain appropriate data protection measures Use the data only for service-related purposes When acting as a technology service provider, AD-Bastar processes data only on behalf of its clients. 7. Incident Response We maintain an incident response plan to handle potential security issues. This includes: Monitoring systems for suspicious activity Immediate investigation of incidents Cooperation with platform providers and authorities if required 8. Logging and Monitoring Our system maintains audit logs to track access to sensitive data and ensure system integrity. We also monitor data flows to detect: Unauthorized access Suspicious activity Security vulnerabilities 9. Meta Platform Data Handling When processing Meta Platform Data, AD-Bastar ensures that: Data is processed only for the client’s intended purpose Data confidentiality is maintained at all times Data is not disclosed without authorization or legal requirement Any data-related incidents are reported according to platform policies 10. User Rights Users have the right to: Request access to their personal data Request correction of inaccurate data Request deletion of their data Requests can be submitted through the Contact Information section below. 11. Policy Updates We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our services after updates means you accept the revised policy. 12. Contact Information If you have any questions about this Privacy Policy or wish to request data access or deletion, please contact us: AD-Bastar AT Civil Line, Jagdalpur, Bastar, Chhattisgarh, India 📧 Email: support@adbastar.com 📞 Phone: +6268912916